Coverage Available
Starting at

Starting at $379 /mo

per hour

Mercedes-Benz - Tuscaloosa, AL

Mercedes-Benz U.S. International in Tuscaloosa. GLE, GLS, and EQ SUV production. TQS provides on-site inspection and containment support.

Starting at $379/mo

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YOUR TEAM

We've got you covered

Trained TQS liaisons rotate across body shop, assembly, and powertrain areas, all reporting through Qnet™.

Franklin Ruffin

Franklin Ruffin

Resident Liaison

Franklin has more than 20 years of experience in automotive manufacturing. He is well liked by customers for his reliability, timeliness, and attention to detail. Franklin's industry knowledge and ability to build quality relationships with plant personnel deliver continuous customer satisfaction.

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Jarvis Jones

Jarvis Jones

Resident Liaison

Jarvis brings over 15 years of automotive experience with Mercedes-Benz, supporting quality and production operations. He is skilled in issue identification, root cause analysis, and hands-on repair across interior, exterior, and electrical systems. With experience in part retrofit, installation, and containment, Jarvis provides reliable on-site support as a Field Quality Associate.

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Lisa Hurley

Lisa Hurley

Resident Liaison

Lisa Hurley brings four years of automotive quality experience supporting Mercedes-Benz manufacturing operations in Tuscaloosa. Her background includes part inspections, defect identification, rework, process audits, and sequencing support. As a quality liaison, Lisa works directly with suppliers and plant personnel to address quality concerns and maintain clear, responsive communication.

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Jarvis Jones

Resident Liaison
Jarvis brings over 15 years of automotive experience with Mercedes-Benz, supporting quality and production operations. He is skilled in issue identification, root cause analysis, and hands-on repair across interior, exterior, and electrical systems. With experience in part retrofit, installation, and containment, Jarvis provides reliable on-site support as a Field Quality Associate.
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Franklin Ruffin

Resident Liaison
Franklin has more than 20 years of experience in automotive manufacturing. He is well liked by customers for his reliability, timeliness, and attention to detail. Franklin's industry knowledge and ability to build quality relationships with plant personnel deliver continuous customer satisfaction.
View Full Profile

Dennis Chesney

Resident Liaison
Dennis has two goals as a liaison: provide exceptional support and solve problems quickly. He maintains clear communication with customers and nurtures strong relationships with OEM personnel. His customer service skills make him a pleasure to work with and give customers peace of mind that the job will be done well.
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LOCATION

About the OEM

Mercedes-Benz U.S. International in Tuscaloosa. GLE, GLS, and EQ SUV production. TQS provides on-site inspection and containment support.

WHAT YOU GET

Everything needed for coverage

Explore our services to find the perfect fit for your project. Share your details with us, and we will tailor a quote for you.​

Liaison Network

Liaisons trained to understand your parts & processes
On-site investigation & fault analysis

Technology

Real-time reporting via Qnet™
Critical information distributed to other liaisons

Team Coverage

Established, professional relationships with OEM personnel
Information shared to all of your OEM sites
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