Resident Liaison
Dave brings 25 years of customer service experience, with deep expertise in managing situations, people, and processes. He applies that experience to deliver steady, dependable support for his customers on the plant floor.
View profile →
Resident Liaison
Jim supports GM at Factory Zero with over 20 years of experience in manufacturing and quality. His background spans customer liaison, supplier quality, and dimensional inspection, with proven expertise in defect resolution, supplier containment, audits, and corrective actions. Jim's track record of collaborating with OEMs to improve quality and reduce defects makes him a valuable partner at Factory Zero.
View profile →
Resident Liaison
Joshua supports Ford at the Dearborn Assembly Plant, bringing years of automotive industry experience. He has contributed to Cadillac and Ram truck production, with responsibilities including battery wire connections, bumper installation, tire mounting, and underbody fastening. His versatility and attention to detail make him a reliable contributor to assembly line quality.
View profile →
Resident Liaison
Mekharri brings a strong customer service background with excellent communication skills and a growing foundation in automotive manufacturing. He is committed to building positive relationships, responding quickly to customer needs, and supporting quality-focused operations. His adaptability, professionalism, and customer-first mindset make him a dependable Field Quality Associate dedicated to helping suppliers maintain high quality standards.
View profile →
