Resident Liaison

Dennis Chesney

Mercedes-Benz | Tuscaloosa, AL
USA

ABOUT

Dennis has two goals as a liaison: provide exceptional support and solve problems quickly. He maintains clear communication with customers and nurtures strong relationships with OEM personnel. His customer service skills make him a pleasure to work with and give customers peace of mind that the job will be done well.

EXPERIENCE

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Present

Team Quality Services:
Access to OEM and sequencer facilities. Established professional relationships with Plant Manager, Quality Managers, Production Manager, Incoming Department, & Quality Inspectors. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

SPECIALIZED COMMODITIES
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Additional components supported upon request
Plastic Components
Electric Components
Seals
CERTIFICATES
Bilingual (Spanish & English)
PPE Training

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What customers say about our liaison.