Resident Liaison

Dennis Chesney

Mercedes-Benz | Tuscaloosa, AL

USA

ABOUT

Dennis has two goals as a liaison: provide exceptional support and solve problems quickly. He maintains clear communication with customers and nurtures strong relationships with OEM personnel. His customer service skills make him a pleasure to work with and give customers peace of mind that the job will be done well.

EXPERIENCE

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Present

Team Quality Services:
Access to OEM and sequencer facilities. Established professional relationships with Plant Manager, Quality Managers, Production Manager, Incoming Department, & Quality Inspectors. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

SPECIALIZED COMMODITIES
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Additional components supported upon request
Plastic ComponentsElectric ComponentsSeals
CERTIFICATES
  • Bilingual (Spanish & English)
  • PPE Training

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What our customers say about Dennis Chesney

TQS Customer

Great with our launch issue at Mercedes-Benz, thanks!

TQS Customer

Couldn't ask for a better rep than Dennis.

TQS Customer

Caught our rework request before it grew.

TQS Customer

Made our quality issue a non-issue.

TQS Customer

They stay ahead of our nonconformance.