ABOUT
Jim supports GM at Factory Zero with over 20 years of experience in manufacturing and quality. His background spans customer liaison, supplier quality, and dimensional inspection, with proven expertise in defect resolution, supplier containment, audits, and corrective actions. Jim's track record of collaborating with OEMs to improve quality and reduce defects makes him a valuable partner at Factory Zero.
EXPERIENCE
-
Present
Team Quality Services:
Team Lead/Assembly
Access to OEM and sequencer facilities. Established professional relationships with Plant Manager, Quality Managers, Production Manager, Incoming Department, & Quality Inspectors. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.
Various:
Quality Engineer
Addressed customer complaints and communicated findings to production teams. Identified defects and collaborated with cross-functional teams to implement corrective actions. Coordinated and monitored third-party inspection sorts. Monitored engineering changes with Ford PVT (Plant Trial Runs). Recommended design improvements based on customer feedback. Analyzed customer production processes and provided feedback for improvement. Delivered quality report to the production team.
SPECIALIZED COMMODITIES
*
Additional components supported upon request
CERTIFICATES
Get On-Site Support Today
Experienced engineers, deployed in days — reporting through Qnet™ from day one.
TRAININGS
Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS
What customers say about our liaison.
