Team Quality Services

Mercedes-Benz | Tuscaloosa, AL

Starting at $37 per hour.

Mercedes-Benz | Tuscaloosa, AL

Starting at $37 per hour.

About Mercedes-Benz | Tuscaloosa, AL

Tuscaloosa, AL

Mercedes-Benz

Starting at $37 per hour

Your Team

Dennis ChesneyField Quality Associate

Dennis' two goals as a liaison are to provide exceptional support and problem solve quickly. He ensures clear communication with customers and nurtures the relationships that he has with OEM personnel. His customer service skills make him a pleasure to work with and give piece of mind that the job will be done well.

Specialized Commodities

  • Plastic Components
  • Electric Components
  • Seals

Certifications

  • Bilingual (Spanish & English)
  • PPE Training
Franklin RuffinCertified 3rd Party Liaison

Franklin has over 20+ years of experience in the automotive manufacturing industry. He is well-liked by customers for his reliability, timeliness, and attention to detail. Franklin’s knowledge of the automotive industry and his ability to build quality relationships with plant personnel allow him to provide continuous customer satisfaction.

Specialized Commodities

  • Wire Harness
  • Plastic Components
  • Electric Components
  • Engines
  • Safety Components
  • Steering Wheels Seats
  • Body Shop
  • Paint Shop
  • Chassis
  • Final Assembly

Certifications

  • HAZMAT Certified
  • Root Cause Analysis Training
  • Forklift Certified
  • Industrial Automation
  • Bachelor's Degree
Jarvis JonesField Quality Associate

Jarvis brings over 15 years of automotive experience with Mercedes-Benz, supporting quality and production operations. He is skilled in issue identification, root cause analysis, and hands-on repair across interior, exterior, and electrical systems. With experience in part retrofit, installation, and containment, Jarvis provides reliable on-site support to help resolve issues quickly and maintain consistent quality performance as a Field Quality Associate.

Specialized Commodities

  • Electric Components
  • Engines
  • Exterior Finishes
  • Grills
  • Glass
  • Lighting
  • Plastic Components
  • Safety Components
  • Seeals
  • Seat Trim
  • Steering Wheel Seats
  • Studs/Welds

Certifications

  • TQS Quality Bootcamp
  • PFMEA Training
  • PPE Training
  • ISO 9001 Training
  • PPAP

What you get

Explore our services to find the perfect fit for your project. Share your details with us, and we will tailor a quote for you.

Liaison Network

  • Liaisons Trained to Understand Your Parts & Processes
  • On-site Investigation & Fault Analysis

Technology

  • Real-Time Reporting via Qnet™
  • Critical Information Distribution to Other Liaisons

Team Coverage

  • Established, Professional Relationships with OEM Personnel
  • Information shared to all of your OEM sites