Resident Liaison

Steven Smith

GM | Wentzville, MO
USA

ABOUT

Steven is highly skilled at building and maintaining customer relationships, with an extensive background in identifying customer needs and resolving critical issues. His customers rely on his dependability, quick response time, and attention to detail.

EXPERIENCE

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Present

Team Quality Services:
Access to OEM and sequencer facilities. Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

SPECIALIZED COMMODITIES
*
Additional components supported upon request
Metal Stampings
Wire Harnesses
Seat Trim
Plastic Components
Electric Components
Fuel Rails and Fuel Pumps
Engines
Safety Components
Seals
Break Lines
Grills
Exterior Finishes
Interior Finishes
Lighting
Steering Wheel Seats
Body Shop
Paint Shop
Trim
Chassis
Final Assembly
Warranty
CERTIFICATES
TQS Quality Bootcamp
HAZMAT Certified
PPE Training
Bachelor's Degree

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What customers say about our liaison.