ABOUT
Rodney's attention to detail, critical thinking, and analytical mind allow him to problem-solve and implement solutions quickly. With years of automotive industry experience and a long record of maintaining customer satisfaction, he is a clear communicator who excels at relationship building.
EXPERIENCE
Since 2020
-
Present
Team Quality Services:
Since 2020
Access to OEM and sequencer facilities. Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.
Martinrea Riverside:
Quality Customer Liaison
Resolved customer quality questions, problems, or concerns and coordinated and facilitated effective corrective actions to ensure customer satisfaction. Coordinated investigations, containment, and rework of non-conforming parts. Developed customer service procedures, policies, and standards.
Abednego Environmental Services LLC:
Air Water Process Technician
Performed daily water quality analysis - operated sludge collection units and removed sludge as needed. Monitored chemical feed system and maintained chemical inventory. Completed daily testing of RO systems and coordinated repair activities on chiller system, hot water generator, reverse osmosis, and air handling systems.
SPECIALIZED COMMODITIES
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Additional components supported upon request
CERTIFICATES
Get On-Site Support Today
Experienced engineers, deployed in days — reporting through Qnet™ from day one.
TRAININGS
Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS
What customers say about our liaison.
