Resident Liaison

Rodney Frazier

GM | Fairfax, KS

•
USA

ABOUT

Rodney's attention to detail, critical thinking, and analytical mind allow him to problem-solve and implement solutions quickly. With years of automotive industry experience and a long record of maintaining customer satisfaction, he is a clear communicator who excels at relationship building.

EXPERIENCE

Since 2020
-
Present

Team Quality Services:
Since 2020
Access to OEM and sequencer facilities. Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

Martinrea Riverside:
Quality Customer Liaison
Resolved customer quality questions, problems, or concerns and coordinated and facilitated effective corrective actions to ensure customer satisfaction. Coordinated investigations, containment, and rework of non-conforming parts. Developed customer service procedures, policies, and standards.

Abednego Environmental Services LLC:
Air Water Process Technician
Performed daily water quality analysis - operated sludge collection units and removed sludge as needed. Monitored chemical feed system and maintained chemical inventory. Completed daily testing of RO systems and coordinated repair activities on chiller system, hot water generator, reverse osmosis, and air handling systems.

SPECIALIZED COMMODITIES
*
Additional components supported upon request
ChassisElectronic ComponentsAirbagsSeat BeltsE-Coating
CERTIFICATES
  • Six Sigma
  • TQS Quality Bootcamp
  • HAZMAT Certified
  • Forklift Certified

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What our customers say about Rodney Frazier

TQS Customer

Rodney is catching on quickly. Based on his performance so far, I think he will be a great asset to our team.

TQS Customer

Rodney keeps us in the loop.

TQS Customer

Jumped on our deviation right away at GM.

TQS Customer

Really helped us out with our inspection.

TQS Customer

They stay ahead of our part concern.