Resident Liaison

Rob Upton

GM | Wentzville, MO
USA

ABOUT

Rob has more than ten years of experience at GM Wentzville. His knowledge of the production lines and vendor standards empowers him to advocate for his customers at a very high level, providing confidence that they are protected on site.

EXPERIENCE

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Present

Team Quality Services:
Team Lead/Assembly
Access to OEM and sequencer facilities. Established professional relationships with Plant Manager, Quality Managers, Production Manager, Incoming Department, & Quality Inspectors. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

GM Wentzville:
Group Leader: Bodyshop / Final Process — 10 Years
Subject Matter Expert for Door & Trim Lines. Developed and recommended new modified pans and processes. Developed clear transparency in manufacturing processes and procedures. Created TIS's across multiple departments. Implemented the BPD wall for Launch along with GMS Principles. Proficient in quality focus checks, layered audits, PMP, flex charts, JIT, GSIP reporting, countermeasures and BPD process.

SPECIALIZED COMMODITIES
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Additional components supported upon request
Brake Lines
Electric Components
Engines
Exterior Finishes
Fuel Rails & Fuel Pumps
Glass
Grills
Injection Molds
Interior Finishes
Lighting
Metal Stampings
Plastic Components
Propulsions
Safety Components
Seals
Seat Trim
Steering Wheel Seats
Studs/Welds
CERTIFICATES
Six Sigma
TQS Quality Bootcamp
HAZMAT Certified
OSHA 10 Certified
Forklift Certified
PPE Training
PPAP
Geometric Dimensioning and Tolerance

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What customers say about our liaison.