Independent Contractor
Malcus Richards
GM | Spring Hill, TN
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United States
ABOUT
EXPERIENCE
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Present
Malcus is known for delivering exceptional customer service and responding quickly when quality issues arise. With years of experience in automotive quality and inspection, he brings a practical, solutions-oriented approach to problem solving and issue resolution. His ability to build strong relationships with plant personnel, communicate effectively with customers, and negotiate successful outcomes makes him a trusted partner in maintaining consistent quality performance.
SPECIALIZED COMMODITIES
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Additional components supported upon request
Brake Lines
Electric Components
Engines
CERTIFICATES
Six Sigma
HAZMAT Certified
TQS Quality Bootcamp
Get On-Site Support Today
Experienced engineers, deployed in days — reporting through Qnet™ from day one.
TRAININGS
Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS
What customers say about our liaison.
TQS Customer
We appreciate all of Malcus’ hard work with keeping the communication open between us and the customer.
TQS Customer
We appreciate having Malcus on our team so that we could achieve for the 2nd year in a row the 2017 GM Supplier Excellence Award.
TQS Customer
Really came through on our quality issue at GM.
TQS Customer
Malcus is amazing, our company has been PRR/SPPS free at this location since January of 2019.
TQS Customer
Always helpful and quick to reply.