Resident Liaison

Loretta Edenfield

Toyota | Georgetown, KY

USA

ABOUT

Loretta has years of experience in quality assurance. Her initiative and ability to proactively address concerns ensure consistent customer satisfaction. A reliable, natural leader, Loretta excels at building relationships with plant personnel.

EXPERIENCE

Since 2010
-
Present

Team Quality Services:
Since 2010
Access to OEM and sequencer facilities. Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

Dana Corporation:
Assembly Technician
Assembled axles from start to finish, except welding. Assisted and advised Quality Engineers with all quality investigations, containments, inspections, certifications, quality alerts, and quality reports to customers and upper management. Worked with the production team on all quality issues, defect inspections, and defect standards. Calibrated and used scales, gauges, and torque tools to check fixtures and measure size and form of glass.

Global Sustained Quality:
Team Leader
Trained, audited, and assisted quality inspectors for 3rd party sorts at various locations. Inspected all parts rejected by production and made decisions if parts were conforming or non-conforming.

SPECIALIZED COMMODITIES
*
Additional components supported upon request
GlassFuel Injection PartsElectronic Components
CERTIFICATES
  • Six Sigma
  • TQS Quality Bootcamp
  • HAZMAT Certified

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What our customers say about Loretta Edenfield

TQS Customer

Loretta is the best. She is outstanding. She receives high praise from all levels within our company. I could not do it without her.

TQS Customer

Loretta is doing an outstanding job. She reports weekly and attends conference calls when requested.

TQS Customer

Got our deviation handled fast.

TQS Customer

No surprises with our part concern.

TQS Customer

Jumped on our nonconformance right away at Toyota.