Resident Liaison

Kevin Heist

Ford | Oakville, ON
Canada

ABOUT

Kevin has more than 30 years of experience in the automotive industry. He takes pride in protecting the customer while maintaining favorable relationships with the OEM and reducing impact to the supplier. Kevin combines extensive technical experience with a constant focus on customer satisfaction.

EXPERIENCE

Since 2017
-
Present

Team Quality Services:
Since 2017
Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

Automotive Component Holdings/Faurecia Interior Systems:
Automotive Component Holdings/Faurecia Interior Systems
Inspected parts for defects and anomalies of pre-assembly instrument panels for Ford Motor Company products. Reported to parent company to determine interim and permanent corrective actions. Organized third-party inspections to ensure quality containment.

PHH Arval:
Vehicle Maintenance Assistance Technician
Ensured cost saving measures whenever possible to ensure a mutually beneficial client relationship.

Oakville Toyota:
Service Advisor
Utilized exceptional customer service skills to service, sell, and manage the service center.

SPECIALIZED COMMODITIES
*
Additional components supported upon request
Interior Trim
Electronic Components
Exterior Trim
Glass
Shifter Cables
Steering Components
Body & Chassis Trim
Instrument Panels
HVAC Units
CERTIFICATES
Six Sigma
TQS Quality Bootcamp
HAZMAT Certified

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What customers say about our liaison.