Resident Liaison

Jonathan Mercer

Stellantis Mack | Detroit, MI
USA

ABOUT

Jonathan is process-driven, dependable, and enthusiastic. With years of valuable industry experience, he understands exactly what is needed to meet expectations and provide the best possible service to his customers.

EXPERIENCE

Since 2019
-
Present

Team Quality Services:
Since 2019
Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

Anchor Harvey Components:
Floor Lead, and Quality Control
Provided quality control on the production line. Conducted process control ensuring products met customers qualifications. Supervised personnel.

SPECIALIZED COMMODITIES
*
Additional components supported upon request
Castings
Water Pumps
Thermostat Housing
Steering Racks
Motorcycle Brake & Clutch Pedals
Motorcycle Suspension Triple Clamps
CERTIFICATES
Six Sigma
TQS Quality Bootcamp
HAZMAT Certified

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What customers say about our liaison.