Resident Liaison

Jonathan Mercer

Stellantis Mack | Detroit, MI

•
USA
Request Liaison

ABOUT

Jonathan is process-driven, dependable, and enthusiastic. With years of valuable industry experience, he understands exactly what is needed to meet expectations and provide the best possible service to his customers.

EXPERIENCE

Since 2019
-
Present

Team Quality Services:
Since 2019
Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

Anchor Harvey Components:
Floor Lead, and Quality Control
Provided quality control on the production line. Conducted process control ensuring products met customers qualifications. Supervised personnel.

SPECIALIZED COMMODITIES
*
Additional components supported upon request
CastingsWater PumpsThermostat HousingSteering RacksMotorcycle Brake & Clutch PedalsMotorcycle Suspension Triple Clamps
CERTIFICATES
  • Six Sigma
  • TQS Quality Bootcamp
  • HAZMAT Certified

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Experienced engineers, deployed in days — reporting through Qnet™ from day one.
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TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What our customers say about Jonathan Mercer

TQS Customer

It has been a pleasure working with Jonathan. He has stepped right in and represented us well.

TQS Customer

Walked us through our sort request with no stress.

TQS Customer

Turned our launch issue around quickly.

TQS Customer

Fast and reliable with our quality issue.

TQS Customer

Jonathan sorted our line-down fast. Thanks!

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