ABOUT
Jesus is a Six Sigma certified Field Quality Representative with a dedicated focus on customer service and quality responsiveness. A self-starter with a strong ability to anticipate customer needs, he responds quickly to quality concerns with effective problem solving and clear communication. Jesus is known for dependable support and a collaborative approach that strengthens relationships between customers and suppliers.
EXPERIENCE
Since 2017
-
Present
Team Quality Services:
Since 2017
Access to OEM and sequencer facilities. Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.
Megacable Silao:
Service Center Manager
Opening and closing of the office, management of stock, payroll, employee training, bank deposits, budgeting, supervision of day-to-day activities, recruiting, and hiring.
Elektra Silao:
Lead Cashier
Generating and management of customer files, customer service, personnel interviews, training, and supervision.
Airkom Wireless:
Store Manager
Customer service, telemarketing, sales planning, credit checks, recruiting, hiring, and training.
SPECIALIZED COMMODITIES
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Additional components supported upon request
CERTIFICATES
- Six Sigma
- HAZMAT Certified
- Bilingual (Spanish & English)
- Bachelor's Degree