Resident Liaison

Denise Heigl

Volvo | Ridgeville, SC

ABOUT

Denise brings a customer-first approach to automotive quality, with experience supporting inspections, containment activities, rework, and quality interventions. She is committed to building strong customer relationships through proactive communication, quick response times, and effective problem-solving. Her experience identifying root causes and implementing corrective actions helps suppliers maintain quality standards while minimizing production disruptions. Whether coordinating sorting activities, conducting plant walk-throughs, completing administrative reporting, or working directly with customers and production teams, Denise provides dependable support focused on delivering consistent quality and exceptional customer service.

EXPERIENCE

2026
-
Present

Team Quality Services:
Team Lead/Assembly
Access to OEM and sequencer facilities. Established professional relationships with Plant Manager, Quality Managers, Production Manager, Incoming Department, & Quality Inspectors. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

SPECIALIZED COMMODITIES
*
Additional components supported upon request
Electric ComponentsExterior FinishesGlassInterior FinishesPlastic ComponentsLightingSafety Components
CERTIFICATES

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What our customers say about Denise Heigl