Resident Liaison

Chris Shorts

Ford | Avon Lake, OH
USA

ABOUT

Chris has years of experience ensuring manufacturing quality. Enthusiastic, attentive, and reliable, he combines his skills and relationship-building ability to deliver outstanding service. In 2021, Chris received the Bosch Extraordinary Award in recognition of his readiness to go above and beyond for his customers.

EXPERIENCE

Since 2016
-
Present

Team Quality Services:
Since 2016
Access to OEM and sequencer facilities. Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

Superior Roll Forming:
Customer Liaison/Quality Technician
Responsible for calibration of all tools. Worked with the team to complete 8Ds and 5 Whys on issues. Communicated between SRF and customers.

Ohio Metal Technology:
Quality Technician
Responsible for calibration of all tools, gauge R&Rs, and attribute studies. Performed audits during all phases of production. Assisted with PPAPs.

Meteor Sealing Systems:
Quality Team Leader
Performed incoming inspections. Performed audits during all phases of production. Responsible for PPAP, IMDS, FMEAs, and warranty claims.

SPECIALIZED COMMODITIES
*
Additional components supported upon request
Interior & Exterior Trim
Steering Components
Brake Components
Airbags
Internal Electronics
Sunroof Seals
Door Seals
Sound Dampening Mats
Radiator Components
CERTIFICATES
Six Sigma
TQS Quality Bootcamp
HAZMAT Certified

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What customers say about our liaison.