Team Quality Services Site

TQS Team Coverage at Rivian

Field Quality Representative




The TQS team on-site at Rivian in Normal, IL is lead by Sonja Higginbotham, who has been with us for more than five years. Her team includes Andy Locke and John Vanderaa. They are fully badged with Rivian and have access to the feeder plants in the area. Our innovative team approach ensures that you have full coverage without worrying about staffing. When something big happens, our full team is able to jump on it and give you real-time updates via Qnet™.


Normal, IL, USA

Want TQS as your Resident Engineer?

Specialized Commodities


All TQS Quality Liaisons are trained on:

Workplace saftey for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)



Layered resources provide unmatched protection & support

By having a layered approach, your coverage is no longer limited to one resident engineer. You’ll now be covered by the entire team at an OEM location. 

Team coverage for layered protection of your parts

Each location ensures you are still protected if someone takes a day off. 


Qnet keeps customers & liaisons connected in real-time

Designed and Developed by TQS, Qnet brings real-time information from you on-site resident engineers to the palm of your hand. 

A must have tool for all tier 1 automotive quality managers and engineers.

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