Steven Smith
Field Quality Representative
Country
USA
About
Steven is extremely knowledgeable in building and maintaining customer relationships. He has an extensive background in identifying customer needs and resolving critical issues. His customers rely on him for his dependability, quick response time, and attention to detail.
Location
Wentzvill, MO, USA
Specialized Commodities
Certifications
All TQS Quality Liaisons are trained on:
Workplace saftey for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
Experience
GLOBAL TEAM COVERAGE
Layered resources provide unmatched protection & support
By having a layered approach, your coverage is no longer limited to one resident engineer. You’ll now be covered by the entire team at an OEM location.
Team coverage for layered protection of your parts
Each location ensures you are still protected if someone takes a day off.
QNET TECHNOLOGY
Qnet keeps customers & liaisons connected in real-time
Designed and Developed by TQS, Qnet brings real-time information from you on-site resident engineers to the palm of your hand.
A must have tool for all tier 1 automotive quality managers and engineers.