Resident Liaison

Rob Upton

GM | Wentzville, MO

USA

ABOUT

Rob has more than ten years of experience at GM Wentzville. His knowledge of the production lines and vendor standards empowers him to advocate for his customers at a very high level, providing confidence that they are protected on site.

EXPERIENCE

-
Present

Team Quality Services:
Team Lead/Assembly
Access to OEM and sequencer facilities. Established professional relationships with Plant Manager, Quality Managers, Production Manager, Incoming Department, & Quality Inspectors. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet™.

GM Wentzville:
Group Leader: Bodyshop / Final Process — 10 Years
Subject Matter Expert for Door & Trim Lines. Developed and recommended new modified pans and processes. Developed clear transparency in manufacturing processes and procedures. Created TIS's across multiple departments. Implemented the BPD wall for Launch along with GMS Principles. Proficient in quality focus checks, layered audits, PMP, flex charts, JIT, GSIP reporting, countermeasures and BPD process.

SPECIALIZED COMMODITIES
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Additional components supported upon request
Brake LinesElectric ComponentsEnginesExterior FinishesFuel Rails & Fuel PumpsGlassGrillsInjection MoldsInterior FinishesLightingMetal StampingsPlastic ComponentsPropulsionsSafety ComponentsSealsSeat TrimSteering Wheel SeatsStuds/Welds
CERTIFICATES
  • Six Sigma
  • TQS Quality Bootcamp
  • HAZMAT Certified
  • OSHA 10 Certified
  • Forklift Certified
  • PPE Training
  • PPAP
  • Geometric Dimensioning and Tolerance

Get On-Site Support Today

Experienced engineers, deployed in days — reporting through Qnet™ from day one.

TRAININGS

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS

What our customers say about Rob Upton

TQS Customer

Handled our launch issue without any fuss at GM.

TQS Customer

Always calm and clear on our inspection.

TQS Customer

Never dropped the ball on our nonconformance.

TQS Customer

Made our sorting job painless.

TQS Customer

Rob sorted our spec question fast. Thanks!