Nadia Espinoza

Field Quality Representative

Nadia is well-liked by her customers for her dependability, positive attitude, and attention to detail. She is process-driven and exceeds expectations to ensure customer satisfaction.

Meet Nadia Espinoza

Specialized Commodities:

Acoustic Panels
Fuel Tanks
Airbags
Pyrotechnical Pretensioners
Height Adjusters
Steering Wheels
Rear View Mirrors
Internal Lamps
Seat Belts
Drain Hoses
Air Suspension Lines

Experience:

Team Quality Services: Since 2016

Access to OEM and sequencer facilities
Established professional relationships with Quality Managers and Quality Engineers
Perform part audits and provide corrective action on quality issues
Coordinate and supervise sorting and rework activities
Negotiate NCTs
Provide daily and weekly reports to customers through Qnet™

Magna Presmex, Control & Robotics Engineer

Monitored processes in production lines controlled by PLC and Siemens Robots
Automatized required processes in production lines

ICESA Modicon, Technician & Administrative Rep

Attended to client needs, requisitions, and all related administrative issues
Trained field workers on safety standards
Performed checks on assembly of products and automated devices

Certifications

Six Sigma
HAZMAT Certified
Bilingual (Spanish & English)
Bachelor's Degree

All TQS Quality Liaisons are trained on:

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurement tools (calipers, micrometers, etc.)
OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Nadia has been very supportive and we
appreciate her being at the Saltillo plant to
represent our company. Keep up the great work.

-Tier 1 Supplier

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Learn More About Qnet™

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

Nadia Espinoza

Field Quality Representative

Nadia is well-liked by her customers for her dependability, positive attitude, and attention to detail. She is process-driven and exceeds expectations to ensure customer satisfaction.

Meet Nadia Espinoza

Specialized Commodities:

Experience:

Certifications

All TQS Quality Liaisons are trained on:

Testimonials

Get peace of mind with the TQS difference:

Liaison Network

Technology

Team Coverage

Qnet™ Technology

Real-Time Field Data

Available When & Where You Are

Proactive Investigation

Powerful Analytics Engine

A day in the life of our liaisons:

On-site Investigation & Fault Analysis

Established, Professional Relationships with OEM Personnel

Proactively Identifying Quality Concerns

Participate in OEM Staff Meetings

Real-Time Reporting via Qnet™

Critical Information Distribution to Other Liaisons

Coordinate Sorting & Containment

Scrap Claim Monitoring & Negotiation

Training to Understand Your Parts & Processes

Assist with Special Shipments

Ready to Get Started?

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