Misael Sandoval

Field Quality Representative

Misael is an experienced Quality Liaison with a strong reputation among the OEM personnel within the roles of specialist engineers and operation managers. He's driven to provide the highest quality service while maintaining the reputation of suppliers at the plant level.

Meet Misael Sandoval

Specialized Commodities:

  • Electronic Components
  • Plastics
  • Safety Components (Protocols and Testings)

Experience:

Team Quality Services: Since 2016

  • Access to OEM and sequencer facilities
  • Established professional relationships with Quality Managers and Quality Engineers
  • Perform part audits and provide corrective action on quality issues
  • Coordinate and supervise sorting and rework activities
  • Negotiate NCTs
  • Provide daily and weekly reports to customers through Qnet™

DHL, Operations Supervisor 

  • Manage the JIT projects for the supply of sequenced materials to the Volkswagen production
  • Oversaw the EMP and JIT units assigned to the Jetta, Golf, Tiguan/New Bettle projects
  • Manage all administration of personnel

Project Coordinator, BROSE (SERTEC) 

  • Responsible for quality inspectors in rework and material inspection
  • Safely distribute the supplies for the operation
  • Implemented SGC ISO 9001-2008

Production Supervisor, Fujikura 

  • Responsible for compliance with production rates
  • Maintained self-control in production methods and procedures and compliances with the QMS
  • Managed administration personnel

Certifications

  • Six Sigma
  • TQS Quality Bootcamp
  • HAZMAT Certified
  • OSHA 10 Certified

All TQS Quality Liaisons are trained on:

  • Workplace safety for manufacturing environments
  • Location-specific safety requirements
  • Part-specific training for the suppliers they represent
  • Anti-harassment & inclusive workplace practices
  • Use of basic measurement tools (calipers, micrometers, etc.)
  • OEM’s quality processes (e.g. GM’s SPPS process)

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

A day in the life of our liaisons:

On-site Investigation & Fault Analysis
Established, Professional Relationships with OEM Personnel
Proactively Identifying Quality Concerns
Participate in OEM Staff Meetings
Real-Time Reporting via Qnet™
Critical Information Distribution to Other Liaisons
Coordinate Sorting & Containment
Scrap Claim Monitoring & Negotiation
Training to Understand Your Parts & Processes
Assist with Special Shipments

Ready to Get Started?

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