Kyle Bradford

Field Quality Representative

Kyle is a well-acknowledged rep with years of experience in Nissan and GM plants. His quality experience began in Japan where he trained with Panasonic for PDM and EVSE on both high and low voltage systems. His processes and relationships with OEM personnel are strongly established at the Nissan Smyrna plant. Additionally, he has experience with Nissan software including Drive, Equip, and eDart.

Meet Kyle Bradford

Specialized Commodities:

  • Seat Trim
  • Electric Components
  • Glass
  • Climate Control Systems
  • Electric Vehicle Supply Equipment (EVSE)
  • Power Delivery Module (PDM)

Production Team Familiarity

  • Trim
  • Chassis
  • Final Assembly
  • Warranty

Experience:

  • Team Quality Services, Field Quality Representative: Since 2021
    • Represent Tier 1 Suppliers at OEM & Sequencer Facilities
    • Established professional relationships with Quality Managers and Quality Engineers
    • Perform part audits and provide corrective action on quality issues
    • Coordinate and supervise sorting and rework activities
    • Negotiate NCTs
    • Provide daily and weekly reports to customers through Qnet

Previous Experience:

  • Nissan, Field Quality Representative  
    • Quality Representative and liaison for Panasonic to Calsonic/Marelli, Adient (Johnson Controls), and Nissan.
    • Onsite Support all new product launches
    • Responsible for Panasonic products at Nissan Smyrna, which includes investigating the quality issues, supporting responsible Nissan personnel on quality issues, and responding to issues and concerns.
    • Evaluate and support all current production and new models that come into each customer’s plant to ensure quality.
    • Reduce sorting costs at the plant whenever possible by streamlining the process and by performing the sort alone when feasible.
    • Create work instructions, set up, and run sorts and re-flash activities at customer locations.
    • Communicate with the customer and build relationships to support Panasonic interests.

 

  • GM, Field Quality Representative 
    • Quality Representative and liaison for GM
    • Onsite Support all new product launches
    • Responsible for Panasonic products at GM Spring Hill, which includes investigating quality issues, supporting responsible GM personnel on quality issues, and responding to issues and concerns.
    • Evaluate and support all current production and new models that come into each customer’s plant to ensure quality.
    • Reduce sorting costs at the plant whenever possible by streamlining the process and by performing the sort alone when feasible.
    • Create work instructions, set up, and run sorts and reflash activities at customer locations.
    • Communicate with the customer and build relationships to support Panasonic interests.

Certifications

  • TQS Quality Bootcamp

All TQS Quality Liaisons are trained on:

  • Workplace safety for manufacturing environments
  • Location-specific safety requirements
  • Part-specific training for the suppliers they represent
  • Anti-harassment & inclusive workplace practices
  • Use of basic measurement tools (calipers, micrometers, etc.)
  • OEM’s quality processes (e.g. GM’s SPPS process)

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

A day in the life of our liaisons:

On-site Investigation & Fault Analysis
Established, Professional Relationships with OEM Personnel
Proactively Identifying Quality Concerns
Participate in OEM Staff Meetings
Real-Time Reporting via Qnet™
Critical Information Distribution to Other Liaisons
Coordinate Sorting & Containment
Scrap Claim Monitoring & Negotiation
Training to Understand Your Parts & Processes
Assist with Special Shipments

Ready to Get Started?

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