Jake Jackson

Field Quality Representative

Since 2006, Jake has been ensuring quality in different sectors. His ability to effectively problem-solve and strict attention to detail allows him to deliver quality service to his customers. Jake provides exceptional communication between the customer and the OEM and is great at building relationships with the appropriate people.

Meet Jake Jackson

Specialized Commodities

Metal Stampings
Injection Molds
Wire Harness
Seat Trim
Plastic Components
Chassis
Electric COmponents
Fuel Rails & Fuel Pumps
Engines
Safety Components
Glass
Seals
Brake Lines
Grills
Interior Finishes
Lighting
Stud/Welds
Steering Wheels
Seats

Experience:

Team Quality Services: Since 2017

Limited access to OEM and sequencer facilities
Established professional relationships with Quality Managers and Quality Engineers
Perform part audits and provide corrective action on quality issues
Coordinate and supervise sorting and rework activities
Negotiate NCTs
Provide daily and weekly reports to customers through Qnet™

Automotive Quality & Logistics, Supervisor

Managed a crew of inspectors sorting multiple parts
Trained new employees to maintain a safe work environment

Bemis Flexible Packaging, Floater

Cross-trained on every job in the facility to cover any position when
needed

Southern Water Treatment, Service Technician

Tested and treated multiple types of water systems
Managed the industrial cleaning of the business

R&L Water Services, Service Technician

Tested and treated multiple types of water systems

Certifications

Six Sigma
TQS Quality Bootcamp
HAZMAT Certified
Forklift Certified
PPE Training
Blueprint Reading/Execution
Welding Training

All TQS Quality Liaisons are trained on:

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurement tools (calipers, micrometers, etc.)
OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Jake is always ready to jump in and help out. He has traveled around to other OEMs to help support other TQS reps handling quality concerns.

-Tier 1 Suppliers

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Learn More About Qnet™

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

Jake Jackson

Field Quality Representative

Meet Jake Jackson

Specialized Commodities

Experience:

Certifications

All TQS Quality Liaisons are trained on:

Testimonials

Get peace of mind with the TQS difference:

Liaison Network

Technology

Team Coverage

Qnet™ Technology

Real-Time Field Data

Available When & Where You Are

Proactive Investigation

Powerful Analytics Engine

A day in the life of our liaisons:

On-site Investigation & Fault Analysis

Established, Professional Relationships with OEM Personnel

Proactively Identifying Quality Concerns

Participate in OEM Staff Meetings

Real-Time Reporting via Qnet™

Critical Information Distribution to Other Liaisons

Coordinate Sorting & Containment

Scrap Claim Monitoring & Negotiation

Training to Understand Your Parts & Processes

Assist with Special Shipments

Ready to Get Started?

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