Hugo Leon

Field Quality Representative

Since 2000, Hugo has been in the automotive industry within quality assurance. He is an effective problem solver with strict attention to detail. Hugo is a reliable liaison and well experienced with Ford processes and systems, ensuring a high level of support for his customers.

Meet Hugo Leon

Specialized Commodities:

Injection Molding
Electronic Components
Power Train
Airbags

Experience:

Team Quality Services: Since 2020

Limited access to OEM and sequencer facilities
Established professional relationships with Quality Managers and Quality Engineers
Perform part audits and provide corrective action on quality issues
Coordinate and supervise sorting and rework activities
Negotiate NCTs
Provide daily and weekly reports to customers through Qnet™

IC, Quality Assurance Customer Representative

Experienced with how parts are located and measured in a vehicle
system
Represented customers in QR binning meetings and supplier quality
meetings
Implemented and executed the “Contain, Action, Prevention” process to
protect Ford Chicago Assembly
Performed trials to properly implement new design and process changes

Greater Chicago Auto Auction, Safety Coordinator & Ford Coordinator

Supervised level of performance and quality control before releasing
vehicle to the floor for sale
Managed and inspected automobile quality to detect defects
Held weekly meetings with employees to explain safety and business
regulations

Certifications

Six Sigma
TQS Quality Bootcamp
HAZMAT Certified
Bilingual (Spanish & English)

All TQS Quality Liaisons are trained on:

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurement tools (calipers, micrometers, etc.)
OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Hugo is very detailed-oriented. He goes the extra mile with his time and effort to provide feedback. He is well respected inside the OEM.

-Tier 1 Supplier

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Learn More About Qnet™

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

Hugo Leon

Field Quality Representative

Since 2000, Hugo has been in the automotive industry within quality assurance. He is an effective problem solver with strict attention to detail. Hugo is a reliable liaison and well experienced with Ford processes and systems, ensuring a high level of support for his customers.

Meet Hugo Leon

Specialized Commodities:

Experience:

Certifications

All TQS Quality Liaisons are trained on:

Testimonials

Get peace of mind with the TQS difference:

Liaison Network

Technology

Team Coverage

Qnet™ Technology

Real-Time Field Data

Available When & Where You Are

Proactive Investigation

Powerful Analytics Engine

A day in the life of our liaisons:

On-site Investigation & Fault Analysis

Established, Professional Relationships with OEM Personnel

Proactively Identifying Quality Concerns

Participate in OEM Staff Meetings

Real-Time Reporting via Qnet™

Critical Information Distribution to Other Liaisons

Coordinate Sorting & Containment

Scrap Claim Monitoring & Negotiation

Training to Understand Your Parts & Processes

Assist with Special Shipments

Ready to Get Started?

Quick Links

Contact