Christina McLaren

Field Quality Representative

In 2021, Christina received the Bosch Extraordinary Award in response to her readiness to always go above and beyond for her customers. With years of experience in the automotive industry, Christina has been ensuring quality and customer satisfaction. She is reliable, a self-starter, and a quick learner. Christina utilizes her strengths well in her role and delivers customers a proactive, thorough approach to quality concerns.

Meet Christina McLaren

Specialized Commodities:

  • Injection Molds
  • Plastic Components
  • Electric Components
  • Safety Components
  • Exterior Finishes
  • Interior Finishes
  • Lighting
  • Steering Wheels

Experience:

Team Quality Services: Since 2017 

  • Limited access to OEM and sequencer facilities
  • Established professional relationships with Quality Managers and Quality Engineers
  • Perform part audits and provide corrective action on quality issues
  • Coordinate and supervise sorting and rework activities
  • Negotiate NCTs
  • Provide daily and weekly reports to customers through Qnet™

Canon Business Process Services, Quality Inspector

  • Inspected all prototype and mass production parts for Honda vehicles at Honda Research & Development Plant
  • Inspected welds at Honda Research & Development
  • Investigated parts for defects and issues
  • Utilized calipers to perform precise measurements

Pleasant Precision, Production Technician

  • Packed and visually inspected parts for defects
  • Performed leak testing according to the established part standards

National Staffing Alternatives (Belletech), Windshield Assembly Technician

  • Assembled windshields for delivery
  • Performed quality checks for burrs and non-conforming parts
  • Trained other associates on new processes

 

Certifications

  • Six Sigma
  • TQS Quality Bootcamp
  • HAZMAT Certified
  • Forklift Certified
  • PPE Training

All TQS Quality Liaisons are trained on:

  • Workplace safety for manufacturing environments
  • Location-specific safety requirements
  • Part-specific training for the suppliers they represent
  • Anti-harassment & inclusive workplace practices
  • Use of basic measurement tools (calipers, micrometers, etc.)
  • OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

A day in the life of our liaisons:

On-site Investigation & Fault Analysis
Established, Professional Relationships with OEM Personnel
Proactively Identifying Quality Concerns
Participate in OEM Staff Meetings
Real-Time Reporting via Qnet™
Critical Information Distribution to Other Liaisons
Coordinate Sorting & Containment
Scrap Claim Monitoring & Negotiation
Training to Understand Your Parts & Processes
Assist with Special Shipments

Ready to Get Started?

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