Chris Shorts

Field Quality Representative

Chris has years of experience ensuring manufacturing quality. He is enthusiastic, attentive, and reliable. Chris’ skills, experience, and ability to build relationships guide him in providing quality service to his customers. In 2021, Chris received the Bosch Extraordinary Award in response to his readiness to always go above and beyond for his customers.

Meet Chris Shorts

Specialized Commodities

Interior & Exterior Trim
Steering Components
Brake Components
Airbags
Internal Electronics
Sunroof Seals
Door Seals
Sound Dampening Mats
Radiator Components

Experience:

Team Quality Services: Since 2016

Limited access to OEM and sequencer facilities
Established professional relationships with Quality Managers and Quality Engineers
Perform part audits and provide corrective action on quality issues
Coordinate and supervise sorting and rework activities
Negotiate NCTs
Provide daily and weekly reports to customers through Qnet™

Superior Roll Forming, Customer Liaison/Quality Technician

Responsible for calibration of all tools
Worked with the team to complete 8Ds and 5 Whys on issues
Communicated between SRF and customers

Ohio Metal Technology, Quality Technician

Responsible for calibration of all tools, gauge R&Rs, and attribute
studies
Performed audits during all phases of production
Assisted with PPAPs

Meteor Sealing Systems, Quality Team Leader

Performed incoming inspections
Performed audits during all phases of production
Responsible for PPAP, IMDS, FMEAs, and warranty claims

Certifications

Six Sigma
TQS Quality Bootcamp
HAZMAT Certified

All TQS Quality Liaisons are trained on:

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurement tools (calipers, micrometers, etc.)
OEM’s quality processes (e.g. GM’s SPPS process)

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Learn More About Qnet™

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

Chris Shorts

Field Quality Representative

Meet Chris Shorts

Specialized Commodities

Experience:

Certifications

All TQS Quality Liaisons are trained on:

Get peace of mind with the TQS difference:

Liaison Network

Technology

Team Coverage

Qnet™ Technology

Real-Time Field Data

Available When & Where You Are

Proactive Investigation

Powerful Analytics Engine

A day in the life of our liaisons:

On-site Investigation & Fault Analysis

Established, Professional Relationships with OEM Personnel

Proactively Identifying Quality Concerns

Participate in OEM Staff Meetings

Real-Time Reporting via Qnet™

Critical Information Distribution to Other Liaisons

Coordinate Sorting & Containment

Scrap Claim Monitoring & Negotiation

Training to Understand Your Parts & Processes

Assist with Special Shipments

Ready to Get Started?

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