Carlos Baez

Field Quality Representative

Carlos has been working in automotive quality for 20+ years. He is a natural leader with the ability to learn quickly and thoroughly while still being able to adapt to change. Carlos provides customer satisfaction by working with suppliers to improve product quality and quickly resolve quality issues.

Meet Carlos Baez

Specialized Commodities:

Passenger Airbags
Knee Airbags
Inflatable Curtains
Seat Belts
Buckles
Audio & Speakers

Experience:

Team Quality Services: Since 2012

Limited access to OEM and sequencer facilities
Established professional relationships with Quality Managers and Quality Engineers
Perform part audits and provide corrective action on quality issues
Coordinate and supervise sorting and rework activities
Negotiate NCTs
Provide daily and weekly reports to customers through Qnet™

Quality Assurance Services, General Supervisor

Coordinated personnel on the production line to verify operations of the
Automated Guided Vehicle
Supervised leaders and inspectors in inspection activities to ensure
efficiency and effectiveness of services

Superior Quality, Supervisor

Promoted service inspection and rework of automotive parts for
customers and prospects
Supervised leaders and inspectors in inspection activities to ensure
efficiency and effectiveness of services

Central Industries, Inc. (LEAR Corp. Subsidiary), Warehouse Supervisor

Prepared and controlled invoices, inventory, and FIFO
Coordinated activities for shipments of seats

Certifications

HAZMAT Certified
Bilingual (Spanish & English)
Bachelor's Degree

All TQS Quality Liaisons are trained on:

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurement tools (calipers, micrometers, etc.)
OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Carlos is an excellent rep. He is our main rep in
the AGS area and he always receives the best
comments from our customers.

-Tier 1 Supplier

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Learn More About Qnet™

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

Carlos Baez

Field Quality Representative

Meet Carlos Baez

Specialized Commodities:

Experience:

Certifications

All TQS Quality Liaisons are trained on:

Testimonials

Get peace of mind with the TQS difference:

Liaison Network

Technology

Team Coverage

Qnet™ Technology

Real-Time Field Data

Available When & Where You Are

Proactive Investigation

Powerful Analytics Engine

A day in the life of our liaisons:

On-site Investigation & Fault Analysis

Established, Professional Relationships with OEM Personnel

Proactively Identifying Quality Concerns

Participate in OEM Staff Meetings

Real-Time Reporting via Qnet™

Critical Information Distribution to Other Liaisons

Coordinate Sorting & Containment

Scrap Claim Monitoring & Negotiation

Training to Understand Your Parts & Processes

Assist with Special Shipments

Ready to Get Started?

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