Bill Davis

Field Quality Representative

Bill is experienced in all matters of issue resolution and customer service. He works closely with line personnel, line supervisors, sorting, and quality engineering staff to resolve issues promptly. Bill has excellent communication skills and quickly responds to all issues.

Meet Bill Davis

Specialized Commodities

Metal Stampings
Interior Class A Components
Exterior Class A Components
Electronic Modules
Safety Systems
Fuel Lines
Brake Lines
Chassis & Under Body Components

Experience

Team Quality Services: Since 2000

Limited access to OEM and sequencer facilities
Established professional relationships with Quality Managers and Quality Engineers
Perform part audits and provide corrective action on quality issues
Coordinate and supervise sorting and rework activities
Negotiate NCTs
Provide daily and weekly reports to customers through Qnet™

TRW, Inc., Process Quality Supervisor

Investigate all quality production issues
Root cause analysis and identify all issues
Document all internal and external issues

Reilly Plating, Quality Production Tester

Performed environmental testing on all products
Performed all brittleness and strength tests on all products

Certifications

LEAN Manufacturing
Bachelor's Degree
Kaizen Training

All TQS Quality Liaisons are trained on:

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurement tools (calipers, micrometers, etc.)
OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Bill is supportive and communicates effectively.
He quickly gets started on issues when
contacted. He is very good at following up with
pictures and offering solutions.

-Tier 1 Supplier

Bill has good technical knowledge and is on the
ball all of the time.

-Tier 1 Supplier

Bill has been great to work with. He is diligent
and communicates effectively.

-Tier 1 Supplier

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Learn More About Qnet™

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

Bill Davis

Field Quality Representative

Bill is experienced in all matters of issue resolution and customer service. He works closely with line personnel, line supervisors, sorting, and quality engineering staff to resolve issues promptly. Bill has excellent communication skills and quickly responds to all issues.

Meet Bill Davis

Specialized Commodities

Experience

Certifications

All TQS Quality Liaisons are trained on:

Testimonials

Get peace of mind with the TQS difference:

Liaison Network

Technology

Team Coverage

Qnet™ Technology

Real-Time Field Data

Available When & Where You Are

Proactive Investigation

Powerful Analytics Engine

A day in the life of our liaisons:

On-site Investigation & Fault Analysis

Established, Professional Relationships with OEM Personnel

Proactively Identifying Quality Concerns

Participate in OEM Staff Meetings

Real-Time Reporting via Qnet™

Critical Information Distribution to Other Liaisons

Coordinate Sorting & Containment

Scrap Claim Monitoring & Negotiation

Training to Understand Your Parts & Processes

Assist with Special Shipments

Ready to Get Started?

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