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Adrian Islas

Field Quality Representative

Adrian has worked at TQS since 2015. His customers like him for his positive attitude, attention to detail, proactive efforts, and reliability. Adrian has built solid relationships with OEM personnel and is skilled in effective problem solving and negotiation.

Meet Adrian Islas

Specialized Commodities

  • Airbags
  • Seat Belts
  • Sensing Diagnostic Modules
  • Shock Sensors
  • Mounts
  • Engine Control Modules
  • Brake Systems
  • Harnesses
  • Plastic Parts

Experience:

TQS Experience: Since 2015 

  • Access to OEM and sequencer facilities
  • Established professional relationships with Quality Managers and Quality Engineers
  • Perform part audits and provide corrective action on quality issues
  • Coordinate and supervise sorting and rework activities
  • Negotiate NCTs
  • Provide daily and weekly reports to customers through Qnet

Control-E, Supervisor 

  • Reviewed and followed work instructions
  • Provided training to inspectors
  • Conducted sorting activities

Panasonic, Resident 

  • Performed checks on parts
  • Reviewed and followed work instructions
  • Analyzed issues reported by Quality Engineer

Chicago Miniature Light, Field Report 

  • Performed analysis on parts with quality issues
  • Resolved quality issues

Certifications

  • HAZMAT Certified
  • Bilingual (Spanish & English)

All TQS Quality Liaisons are trained on:

  • Workplace safety for manufacturing environments
  • Location-specific safety requirements
  • Part-specific training for the suppliers they represent
  • Anti-harassment & inclusive workplace practices
  • Use of basic measurement tools (calipers, micrometers, etc.)
  • OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Learn More About Qnet™
Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

A day in the life of our liaisons:

On-site Investigation & Fault Analysis
Established, Professional Relationships with OEM Personnel
Proactively Identifying Quality Concerns
Participate in OEM Staff Meetings
Real-Time Reporting via Qnet™
Critical Information Distribution to Other Liaisons
Coordinate Sorting & Containment
Scrap Claim Monitoring & Negotiation
Training to Understand Your Parts & Processes
Assist with Special Shipments

Ready to Get Started?

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