Malcus Richards
Country
USA
About
Malcus is well-known for providing excellent customer service and being quick to problem-solve when issues arise. He maintains clear communication with customers and excels at building professional relationships with plant personnel. His years of experience within quality and inspection give him the tools he needs to be effective in negotiating and sorting claims.
Location
Columbia, TN, USA
Specialized Commodities
Certifications
I would like to extend a thank you for all the support over the last few years from Malcus. Our company has been PRR/SPPS free at the OEM since January of 2019. This led to our company receiving a supplier quality award last year for the 2020 calendar year, and we should be inline for another this year. In addition, our parent company has received a 2021 Supplier Of The Year award due in no small part to all the work we have done. This is in large part due to the tireless efforts of Malcus in building a strong relationship with the QE team at that location. I can not stress enough how valuable of a team member he has been for us since we started working together.
-Tier 1 Supplier
We appreciate all of Malcus’ hard work with
keeping the communication open between us and
the customer.
-Tier 1 Supplier
We appreciate having Malcus on our team so that
we could achieve for the 2nd year in a row the
2017 GM Supplier Excellence Award.
-Tier 1 Supplier
All TQS Quality Liaisons are trained on:
Experience
Team Quality Services:
Since 2016- Access to OEM and sequencer facilities
- Established professional relationships with Quality Managers and Quality Engineers
- Perform part audits and provide corrective action on quality issues
- Coordinate and supervise sorting and rework activities
- Negotiate NCTs
- Provide daily and weekly reports to customers through Qnet™
Johnson Controls, Inc., Quality Supervisor:
- Designed and implemented corrective actions to eliminate nonconforming products on the assembly line, ensuring they were contained prior to reaching production lines
- Maintained communication with production, management, and engineering in customer and clients plants to ensure satisfaction
Tennessee Technical University, Technical Assistant:
- Provided network and technical support to faculty and staff for new and existing technology on campus
Fleetguard, Gasket Machine Operator:
- Assembly of air filters.
- Operation of welding machine and gasket machine