Resident Liaison
Kim Holbrook (Cusenza)
•
USA
ABOUT
Kim has worked in the automotive industry for more than 20 years. Self-motivated, punctual, and organized, she provides excellent customer service through clear communication and prompt follow-through.
EXPERIENCE
Since 2014
-
Present
Team Quality Services:
Since 2014
Access to OEM and sequencer facilities. Established professional relationships with Quality Managers and Quality Engineers. Perform part audits and provide corrective action on quality issues. Coordinate and supervise sorting and rework activities. Negotiate NCTs. Provide daily and weekly reports to customers through Qnet.
Syncreon Automotive:
Quality Supervisor & Quality Liaison
Reviewed and responded to all customer concerns. Supervised quality function and staff across all shifts. Analyzed sequencing and quality issues to assist in improvements.
Ford Motor Company:
Employee Resource Coordinator, Quality Liaison, and Final Assembly
Administered plant-wide distributions. Developed roles and responsibilities for key roles of the Ford Production System and Natural Work Team process. Traveled to customer plants to identify quality concerns, troubleshoot, and assist in implementing corrective actions. Assembled rear axles.
SPECIALIZED COMMODITIES
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Additional components supported upon request
CERTIFICATES
Get On-Site Support Today
Experienced engineers, deployed in days — reporting through Qnet™ from day one.
TRAININGS
Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurment tools (calipers, micrometers, etc.)
OEM's quality processes (e.g. GM's SPPS process)
TESTIMONIALS
What customers say about our liaison.
