Shane Collison

Field Quality Representative

Shane has been working in the automotive industry with an emphasis on quality since 2005. He is knowledgeable in a wide range of automotive commodities and focuses on providing customer satisfaction. Shane has a positive attitude and a willingness to go above and beyond to achieve desired results.

Meet Shane Collison

Specialized Commodities:

  • Steering Wheels
  • Airbags
  • Seat Belts
  • Ditch Modling
  • Wheel Flares
  • Fuel Doors
  • Brake Lines
  • Consoles
  • Grills
  • Headers
  • Stamped Parts
  • Wiper Motors
  • Body Shop
  • Trim
  • Chassis
  • Final Assembly
  • Warranty

Experience:

Team Quality Services: Since 2017

  • Limited access to OEM and sequencer facilities
  • Established professional relationships with Quality Managers and Quality Engineers
  • Perform part audits and provide corrective action on quality issues
  • Coordinate and supervise sorting and rework activities
  • Negotiate NCTs
  • Provide daily and weekly reports to customers through Qnet™

ATCO Industries, Quality Liaison

  • Traveled to customer locations and set up inspection stations, created
    re-work instructions, and documented all re-work completed
  • Supervised team of inspectors
  • Worked with customer and supplier to discover root cause of quality
    issues
  • Inspected completed vehicles in hold station to monitor any re-work
    missed
  • Used calipers, micrometers, height stands, and gauges

Toyo Seat USA, Quality Liaison

  • Traveled to various locations to remove and replace seat belts, airbags,
    and steering wheels

Certifications

  • Six Sigma
  • TQS Quality Bootcamp
  • HAZMAT Certified
  • PFMEA Training
  • Root Cause Analysis Training
  • Forklift Certified
  • PPE Training
  • Kaizen Training
  • Blueprint Reading/Execution
  • ISO 9001 Training
  • Welding Training
  • PPAP

All TQS Quality Liaisons are trained on:

  • Workplace safety for manufacturing environments
  • Location-specific safety requirements
  • Part-specific training for the suppliers they represent
  • Anti-harassment & inclusive workplace practices
  • Use of basic measurement tools (calipers, micrometers, etc.)
  • OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

A day in the life of our liaisons:

On-site Investigation & Fault Analysis
Established, Professional Relationships with OEM Personnel
Proactively Identifying Quality Concerns
Participate in OEM Staff Meetings
Real-Time Reporting via Qnet™
Critical Information Distribution to Other Liaisons
Coordinate Sorting & Containment
Scrap Claim Monitoring & Negotiation
Training to Understand Your Parts & Processes
Assist with Special Shipments

Ready to Get Started?

Menu