Shane Collison

Field Quality Representative

Shane has been working in the automotive industry with an emphasis on quality since 2005. He is knowledgeable in a wide range of automotive commodities and focuses on providing customer satisfaction. Shane has a positive attitude and a willingness to go above and beyond to achieve desired results.

Meet Shane Collison

Specialized Commodities:

Steering Wheels
Airbags
Seat Belts
Ditch Modling
Wheel Flares
Fuel Doors
Brake Lines
Consoles
Grills
Headers
Stamped Parts
Wiper Motors
Body Shop
Trim
Chassis
Final Assembly
Warranty

Experience:

Team Quality Services: Since 2017

Limited access to OEM and sequencer facilities
Established professional relationships with Quality Managers and Quality Engineers
Perform part audits and provide corrective action on quality issues
Coordinate and supervise sorting and rework activities
Negotiate NCTs
Provide daily and weekly reports to customers through Qnet™

ATCO Industries, Quality Liaison

Traveled to customer locations and set up inspection stations, created
re-work instructions, and documented all re-work completed
Supervised team of inspectors
Worked with customer and supplier to discover root cause of quality
issues
Inspected completed vehicles in hold station to monitor any re-work
missed
Used calipers, micrometers, height stands, and gauges

Toyo Seat USA, Quality Liaison

Traveled to various locations to remove and replace seat belts, airbags,
and steering wheels

Certifications

Six Sigma
TQS Quality Bootcamp
HAZMAT Certified
PFMEA Training
Root Cause Analysis Training
Forklift Certified
PPE Training
Kaizen Training
Blueprint Reading/Execution
ISO 9001 Training
Welding Training
PPAP

All TQS Quality Liaisons are trained on:

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurement tools (calipers, micrometers, etc.)
OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Shane has sound product and process
knowledge. He has a positive attitude, easy to
approach, and knows how to keep both supplier
and customer relations strong. He is an excellent representative.

-Tier 1 Supplier

Shane has been very proactive on all issues to date.

-Tier 1 Supplier

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Learn More About Qnet™

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

Shane Collison

Field Quality Representative

Shane has been working in the automotive industry with an emphasis on quality since 2005. He is knowledgeable in a wide range of automotive commodities and focuses on providing customer satisfaction. Shane has a positive attitude and a willingness to go above and beyond to achieve desired results.

Meet Shane Collison

Specialized Commodities:

Experience:

Certifications

All TQS Quality Liaisons are trained on:

Testimonials

Get peace of mind with the TQS difference:

Liaison Network

Technology

Team Coverage

Qnet™ Technology

Real-Time Field Data

Available When & Where You Are

Proactive Investigation

Powerful Analytics Engine

A day in the life of our liaisons:

On-site Investigation & Fault Analysis

Established, Professional Relationships with OEM Personnel

Proactively Identifying Quality Concerns

Participate in OEM Staff Meetings

Real-Time Reporting via Qnet™

Critical Information Distribution to Other Liaisons

Coordinate Sorting & Containment

Scrap Claim Monitoring & Negotiation

Training to Understand Your Parts & Processes

Assist with Special Shipments

Ready to Get Started?

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