Alejandro Castellanos

Field Quality Representative

Since 2014, Alejandro has been ensuring quality for TQS customers. He has the ability to quickly adapt to new and changing systems and is skilled in problem-solving solutions. He's highly reviewed among his customers who revere his dependability and excellent service to both the suppliers and OEMs.

Meet Alejandro Castellanos

Specialized Commodities:

Airbags
Electronic Airbag Control Units
Steering Wheels
Motor Spring Valves
Metals

Experience:

TQS Experience: Since 2014

Full access to OEM and sequencer facilities
Established professional relationships with senior quality engineers, engineering team, and quality team
Identify and address quality issues
Inspect and receive materials
Communicate with suppliers to improve customer requirements
Perform periodic audits of finished product from production lines
Provide reports on quality issues

Certifications

HAZMAT Certified
Bilingual (Spanish & English)

All TQS Quality Liaisons are trained on:

Workplace safety for manufacturing environments
Location-specific safety requirements
Part-specific training for the suppliers they represent
Anti-harassment & inclusive workplace practices
Use of basic measurement tools (calipers, micrometers, etc.)
OEM’s quality processes (e.g. GM’s SPPS process)

Testimonials

Alejandro is reliable and has been a great asset to our team.

Get peace of mind with the TQS difference:

All of our Field Quality Representatives are rigorously screened and continuously trained. Across the globe, customers can expect a consistent level of service from each and every one of their TQS on-site liaisons.

Liaison Network

Unmatched coverage across global OEM locations.

Technology

Our proprietary Qnet™ software connects liaisons and customers in real-time.

Team Coverage

Multiple liaisons & support resources working together to ensure protection & quality.

Qnet™ Technology

Managing field quality issues through email is a thing of the past.

Learn More About Qnet™

Real-Time Field Data

No more hours wasted on emails and phone calls. View real-time data on field quality issues, including fallout amounts and photos/videos from the field.

Available When & Where You Are

Other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Proactive Investigation

When one of your liaisons identifies an issue, other liaisons are notified via our mobile app and assess the issue at their location – giving you instant visibility of any other affected customers.

Powerful Analytics Engine

Identify trends and drill down into quality issue data by part types, service locations, OEMs, and more.

Alejandro Castellanos

Field Quality Representative

Since 2014, Alejandro has been ensuring quality for TQS customers. He has the ability to quickly adapt to new and changing systems and is skilled in problem-solving solutions. He's highly reviewed among his customers who revere his dependability and excellent service to both the suppliers and OEMs.

Meet Alejandro Castellanos

Specialized Commodities:

Experience:

Certifications

All TQS Quality Liaisons are trained on:

Testimonials

Get peace of mind with the TQS difference:

Liaison Network

Technology

Team Coverage

Qnet™ Technology

Real-Time Field Data

Available When & Where You Are

Proactive Investigation

Powerful Analytics Engine

A day in the life of our liaisons:

On-site Investigation & Fault Analysis

Established, Professional Relationships with OEM Personnel

Proactively Identifying Quality Concerns

Participate in OEM Staff Meetings

Real-Time Reporting via Qnet™

Critical Information Distribution to Other Liaisons

Coordinate Sorting & Containment

Scrap Claim Monitoring & Negotiation

Training to Understand Your Parts & Processes

Assist with Special Shipments

Ready to Get Started?

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